User Privacy Policy
This Privacy Policy explains how Daytona Spin collects, uses and protects personal information when you use our online casino and sportsbook services. We take your privacy seriously and aim to be clear about what data we hold, why we need it and how you can control it.
Types of data we collect
We collect a range of information necessary to provide and secure your account, process payments and meet regulatory obligations. This includes personal, technical and transactional data gathered when you register, play, deposit or contact our support team.
Personal data
Personal data includes your name, date of birth, email address, postal address, phone number and identity documents supplied for verification. We also keep account login details and records of communications you send to us. We only request data that is relevant to creating and managing your account.
Technical data
Technical data covers IP address, device and browser details, operating system, cookie identifiers and page interaction data. We use this information to maintain site performance, prevent fraud, and improve our services on mobile and desktop devices.
Transactional data
Transactional data includes deposits, withdrawals, bet and game history, payment method details and any bonus or promotion activity. We retain records of your transactions for account management, dispute resolution and compliance with legal obligations.
How we use your information
We use personal and technical data to operate your account, process payments, verify identity, prevent fraud and comply with applicable law. Transactional data is used to administer bets and payouts, handle disputes and produce account statements. We may also use anonymised data for reporting and service improvements.
Data protection practices
We protect personal information with industry standard measures such as encryption, access controls and secure servers. Access to your data is limited to staff and authorised service providers who need it to deliver our services. We carry out regular security reviews and require third parties to follow appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to remember settings, support secure login, measure site performance and deliver relevant content. You can manage cookie preferences through your browser or our cookie settings tool. Some features may not work correctly if cookies are disabled.
User rights
You have rights over your personal data including access, correction, deletion, restriction of processing and objection to certain uses. Where processing relies on consent you can withdraw consent at any time without affecting processing already carried out.
Access, correction and deletion
You can view and update much of your account information via your account settings. For other requests, contact our support team at [email protected]. We may need to verify your identity before acting on requests to protect your account and comply with legal requirements.
Information sharing and third parties
We share data with service providers who support our operations, such as payment processors, identity verification and fraud prevention services, hosting providers and analytics partners. We also disclose information to competent authorities where required by law. Third parties process data under contract and are required to keep it secure.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal obligations. Significant changes will be notified on the site or by email where appropriate. The current version is available here and shows the date of the last update.